Refund Policy

Paddle.com is the Merchant of Record for all MUNIC orders. Paddle processes every payment and every refund, and refunds go back to the payment method you used.

If you're not happy with a subscription, you can ask for a full refund within 14 days of the payment. This applies to your first payment and to each renewal.

After 14 days we don't refund the current period, but you can cancel so it doesn't renew. This doesn't limit any rights you have under consumer protection law.

• Use the link in your Paddle receipt email, or
• email team.munic@gmail.com with the email you paid with and the product name.

We confirm within a few business days; Paddle then processes the refund.

You can cancel any time from the product's billing page. Your access continues until the end of the period you paid for, and you won't be charged again.

Joining a waitlist is free. Nothing is charged until you choose to subscribe, so there is nothing to refund. See our Terms for how waitlists work.